Hospital Management Software

I would have said that, the inability to export client data that is created in Carepatron made me hesistant. I didn't want the client information locked into the platform with no way of getting it out. I believe the latest update, as of August 19th or so, has implemented an export feature for client details. It's easier to find things to like about Carepatron than it is to find things to dislike. Review collected by and hosted on G2.com.

It is one place where I can update, add, reference, and modify important information regarding referrals we recieve, without having to leave the app/website. Currently, I'm having to switch between 3-4 different windows just to get all the information I need to make an informed phone call with a client, followed by updating an additional 2-3 tools to follow up and update information so everyone is on the same page. Carepatron is a HUB for everything I think we need for our practice, and I will be introducing it to our team next week. Review collected by and hosted on G2.com.

I have not experienced many downsides to Axis care. One thing that is bothersome to me is that it seems to be flawed when tracking overages of time delivered to clients. The "red flag" system is not always correct. Also, there is a struggle using in rural areas when caregivres try to clock in. Review collected by and hosted on G2.com.

It is helping us in scheduling and tracking care delivered by our caregivers to the clients in their homes. Review collected by and hosted on G2.com.

We couldn't find anything to dislike about INMYTEAM. All its features has been performing exemplary and we are more than satisfied with it. Review collected by and hosted on G2.com.

INMYTEAM has been a huge stepping stone for us in assisting us streamline our care giving services. It provides us with a very convenient care giving management platform that allows us to work together and plan for all our care giving activities in order to keep everyone up to speed with what they need to do. It allows us to efficiently schedule for patient visits and ensure that all our patients are being attended to during the scheduled time. It also helps us to easily monitor our patients progress in their healing and recovery journey by providing us with very easy to use forms to continually assess changes in their health. INMYTEAM also gives us access to performance reports which helps us work on improving our care giving services delivery to our patients. Review collected by and hosted on G2.com.

Spry has been very receptive to our customization requests. However, sometimes the customizations take a few days and a few trials to perfect. We also had some minor hiccups with integrations such as scanning and faxing at first, but they were resolved quickly. Overall, any issues we've come across, Spry has been diligent in fixing. Review collected by and hosted on G2.com.

Spry's solving many problems unique to physical therapy as a specialty. Their billing dashboard is clean, simple, and easy to utilize. Billing rules improve our compliance with payer-specific reimbursement and compliance requirements. Their carry-forward feature in the documentation section makes charting a breeze. It's also easy to take documented exericse, add them to the patient's HEP, and assign them to the patient, which is improving our patients' compliance with their home exercises. Scheduling appts and creating charts is quick and easy. Their eligibilty checker pulls PT-specific benefits, decreasing the amount of time staff has to spend calling insurance companies directly to verify benefits. The ability to make customizations allows us to build and use an EMR that is unique to our needs and perfect for our company. Review collected by and hosted on G2.com.

CareSmartz360 doesn't fully integrate with my payroll system (Viventium - also home care specific). Because they are constantly adding features, I sometimes find it difficult to keep up. Some features are hard to find and look for in the help section or in the settings. The agency app is also missing a lot of functionality. Review collected by and hosted on G2.com.

It aides me in scheduling, keeping track of client and caregiver needs and skills, tracking time and invoices, and collecting payments for services. Review collected by and hosted on G2.com.

I have found no downsides to ShiftCare. Everything has been well done. Review collected by and hosted on G2.com.

ShiftCare has made our client management a breeze, and our scheduling very straightforward. ShiftCare should definitely be credited for the successful launch of Allard Home Care. Review collected by and hosted on G2.com.

My only complaints are: need for secondary billing to save time, need for ROI intergrated in the system to save time, option for admins to add and remove clients for providers, and option for admins to be able to download and send records as needed! All of this would save me (as the owner) so much time! Review collected by and hosted on G2.com.

Saves so much time billing primary claims and making sure notes and treatment plans are done timely! Also excellent for bookkeping and tracking revenue! Review collected by and hosted on G2.com.

I wish they were still partnered with NextGen EHR. Review collected by and hosted on G2.com.

We had no choice for merchant services. Rectangle Health offered a bridge solution for us when we had no idea what we would do next. Review collected by and hosted on G2.com.

I dislike that sometimes the Alora App will freeze up and then you have to log out and log back in to refresh it. Other than that I really like the Alora system and there staff alot. Review collected by and hosted on G2.com.

Alora is doing an amazing job keeping up with the new rules with Pathways and making things easy for my company with all the new rules, and getting the payers set up. they really have made things really easy for my compay. Review collected by and hosted on G2.com.

It has some bugs to work out, it doesn't always load, it's slow, it kicks me out. Review collected by and hosted on G2.com.

The scheduling is awesome and easy to use Review collected by and hosted on G2.com.

the past 1mth and half they have had so many outages and we end up with not knowing who is coming no knowing what to collect if they have a copay. not knowing next visit it, let alone be able to pull up flow sheet in the gym . everyone is just lost Review collected by and hosted on G2.com.

claims go out and come back fast sometime within 2 week we aleady have a payment Review collected by and hosted on G2.com.

Some users find initial setup & customization complex. Reporting system can be antiquated, not geared towards CMS reporting requirements. Less user-friendly than desired. It's important to note that while these may be common complaints, the overall satisfaction with MicroMD PM is generally quite high. Review collected by and hosted on G2.com.

MicroMD PM is designed to streamline and automate many of the administrative tasks associated with running a medical practice, such as scheduling, billing, and revenue cycle management. This can help free up staff time to focus on more important patient care activities. SO, I don't think to need any improvement required as of now from my side. Review collected by and hosted on G2.com.

The inability they have to create certain custom reports when the data crosses modules. More advanced notice for downtime and new releases. Review collected by and hosted on G2.com.

Paperless documentation, ease of reporting, ease of pulling reports, accountability, information all in one place, etc. Review collected by and hosted on G2.com.

There are so many options and different areas that it can be confusing where to put things or find things. Review collected by and hosted on G2.com.

Scheduling and invoicing on the same platform! Such a help Review collected by and hosted on G2.com.

The recently introduced monthly updates from quarterly updates cause a lot of frustration as an admin. Often there are very minimal new relevant features for our organisation, but there are always new issues introduced that causes issues and annoyances for me and other users. Because it's monthly, I feel like I'm constantly playing catchup with update notes as well as the aformentioned issues that pop up.

Additionally, there is minimal clinical features in it compared to similar systems, this has caused a lot of frustration for our clinical governance team. Review collected by and hosted on G2.com.

AlayaCare has helped us with client management as well as scheduling and service management. Other employees who were around for our previous system tend to be happy with this solution. Review collected by and hosted on G2.com.

1-I wish there was a way to sort through payments when paying independent contractors. 2-I would also like to see an option where its only 1 or 5 users - i typically pay for 5 when i only need two due to being on my own with a biller - its a great website but to have to pay so much for only needing two users is getting old. 3-Its also a slower response time on getting help. Used to be faster - and while i know you have grown your response time has lagged and that's not great for someone that pays so much and needs help quickly. 4-I do with that when you move a client to another date on calendar that its tracked and it counts with the # of visits used. 5- i wish that you could be notified of tracking info in a better way - its almost like you have to know what to look for in order to look rather than it be brought to your attention in case you forgot. Review collected by and hosted on G2.com.

See previous screen where i listed them all out. Review collected by and hosted on G2.com.

Claims business rules configuration extremely complex.Perform Pricing and Risk Management Review collected by and hosted on G2.com.

Enhanced interoperability to facilitate data exchange and integration with other healthcare systems

Improved analytics and reporting capabilities for better decision-making

Enhanced member and provider portals for a more user-friendly experience

Compliance with the latest regulatory requirements, such as HIPAA updates Review collected by and hosted on G2.com.

Can't cancel the service. I've been using Practice fusion since 2016 and then they started charging $99 a month that I went to $149 a month then I was pressured into a subscription plan minimum one year because it would've been impossible to wrap up all the Practice notes and insurance claims within a few weeks.

I have recently closed my practice completely for health reasons and could not cancel the service. I have to put in a special request for early subscription cancellation subscription that I did not want and was pressured into Review collected by and hosted on G2.com.

I solves the problem of electronic prescribing and medical records storage Review collected by and hosted on G2.com.

The custom services and subscription package process is cumbersome and takes a lot of time to manage. There's got to be a better way! We have been waiting a long time for the standard yellowfin dashboards. We are at a standstill while we wait for this integration. Review collected by and hosted on G2.com.

With our entire pediatric division on Raintree we are now able to align our processes and clinical requirements. As we configure features and document best practices within Raintree we can train all of operations and monitor the success of our direction. Utilizing Raintree for RCM claims cleanup and processing has been extremely beneficial and we will now be realizing revenue improvements. Once staff is trained we are finding that Raintree is user-friendly and there is very little issues reported or need for ongoing support. Our internal ticket count is very low so we our able to focus on enhancement and feature implementation rather than support issues. Review collected by and hosted on G2.com.

The only thing is I wish they had premade work or school note that prepopulated patients information to make it easier, as I do all through Word right now. Review collected by and hosted on G2.com.

It has made the system simpler than the other systems I have used. Before I reached an advanced MD and there was so much that I actually had to do and fix before I could actually use it properly. So I'm very thankful that is to user friendly. Review collected by and hosted on G2.com.